Hello again out there!
I’ve come over all prolific – they can’t touch you for it – so here’s another issue fast on the heels of the last. I’m really building up a head of steam! (Where my hair used to be 🙂 )
The truth is not that I’m beginning to see myself as an authoritative blogist, but that there’s been another interesting question come through in the last couple of days and I thought the answer might be of wider interest, so here goes: The question comes from Noel:
My pump started leaking water last week. It is a RSP 100 3.0 Bar. It was servicing the whole house showers, taps, toilets etc. From your Pumpwise chart it suggests that this pump type is not suitable for this application. My pump is 4 years old. My query is if the fault is minor and this pump can be fixed is it o.k to reinstall it? What are the potential pitfalls of doing this.
First of all, Noel, sorry to hear you’re having difficulties and thanks for getting in touch, it’s much appreciated.
You’re quite correct that the pump is not suitable for a whole house situation, the pump you’ve fitted (RSP 100) is a shower specific model. The correct pump would be a RHP 100, which has an inbuilt by-pass tube to allow the pump to run closed head one side when filling a bath for example with hot or cold water separately or other outlets.
Pumps generally leak because of incorrect installation or possibly in this case the wrong pump for the application.
You’ve not been specific as to where the leak is coming from on the pump. Repair kits are available, but we can’t guarantee it’ll be 100% effective. The repair can be a little tricky and even if it works, you would only have the same problems in the future  as you’re having now, i.e. the wrong pump for the job.
Your best option would be to call the Salamander helpdesk & ask for a TIR (trade in replacement). This is where we can offer you the right pump, (RHP 100), at a reduced cost against your old pump. You can also check and go through the plumbing system to check that the pump installation is correct over the phone with one of our advisors.
I hope this helps, Noel, and let me say as always that our technical helpline number, 0191 516 2002, is available free of charge to all Salamander customers. Thanks for choosing a Salamander pump.
Now let’s lighten up.
Got a little time on your hands? Take a look at this amazing video of plumbing disasters. You’ll never complain about your apprentice again. (BTW, sorry about the dodgy disco soundtrack. I’d have chosen a little Val Doonican number myself, but that’s why I’m a plumber, not a DJ).
And now, for all those of my generation out there, a word of warning. Smart alecks everywhere are targeting us senior surfers with the following re-hash of an old prayer. I bring it to you so’s you know what to expect. You should have time to decide on your personal response should you receive this distressing e-mail: if not, I suggest you reply with the word, ‘flibberty-gibbet’. This means nothing at all but it will confirm your colleague’s worst fears and it might help if you’re after early retirement. Ahem:
The Sixty – Something’s Prayer…
God grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do, and the eyesight to tell the difference.
Amen to that.
On The Road
FYI, TK and Yours Truly have been invited to present at the 2012 NAPT conference again in June. So see to it that you come along and say ‘hello’.
Last but not least, it’s another Chuckle for the Road – and this one’s as true as I’m riding this camel.
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The Talking Dog
 A plumber turns up at a customer’s house to install an all-singing-all-dancing Salamander CT 50 – (now with WRAS approval, (thank-you very much)), when he notices a sign in the garden of the house next door. ‘The sign says: ‘For Sale, Talking Dog.’
He thinks ‘I’m not having this’, so he rings the bell and the owner comes out and tells him the dog is in the back garden.
So sure enough, the plumber goes into the backyard and sees a scruffy black mongrel just sitting there.
“Do you really talk?” he asks.
“Do you really install showers?” the dog replies.
Unperturbed, our hero asks him “OK, Talking Dog, so, what’s your story?”
The dog looks up and says, “Well, I discovered my gift of talking pretty young and I wanted to help the government, so I told MI5 about it, and in no time at all they had me jetting from country to country, sitting in rooms with spies and world leaders, because no one imagined a dog could be eavesdropping. I was one of the UK’s most valuable spies eight years running, but the jetting around really tired me out, and I knew I wasn’t getting any younger and I wanted to settle down. So I signed up for a job at the airport to do some undercover security work, mostly wandering near suspicious characters and listening in. “I uncovered some incredible dealings there and was awarded loads of medals. Had a wife, a few puppies, and now I’m just retired. Taking it easy, long leisurely walks, squirrel chasing, that sort of thing.”
The plumber is amazed. It’s as if he’s just seen a CENSORED BY ED price list J He goes in to the house and asks the owner what he wants for the dog.
The owner says, “Ten quid.”
The plumber says, “But this dog is amazing. Why on earth are you selling him so cheap?”
“Cause he’s a liar. He’s never done any of that stuff … “
Arf, arf… Yes, no? So send me better jokes, then!
Until next time, keep smiling
Your mate at Salamander,
Big Malc